Our work
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Don't stifle great work: Processes and measures that build knowledge and inspire
Client: Scottish Recovery Network works in partnership with the NHS, voluntary sector organisations, and community groups in Scotland to identify different ways of support people experiencing mental health challenges. They do this by championing lived experience, co-production, and peer support.
Requirements: To align their new strategy with work activities being delivered by the team.
Our solution: Shared knowledge and co-developed with the team solutions that worked for them which included: A programme of work, introduction of working rhythms, impact statements every staff member could understand and utilise for decision-making, an innovation tool, personalised coaching, and support.
Using the right approaches and data to identify impact in a highly complex system
Client: Frontline is a large UK Charity that trains hundreds of new Children and Family Social Workers each year to Masters-level standard. They have hundreds of partnerships, multiple government and philanthropic funders, and over 2,000 alumni from their programmes.
Requirements: Aligning impact and data measurement approaches and tools to alumni activity and existing national data sets.
Our solution: An integrated impact approach, data sets, and training that provided detail, evidence and direction that was actionable and easily integrated into their existing operating strategies.
Understanding the unique experiences of Disabled residents and identifying actions to reduce inequalities
Client: Barnet Council is a local government authority which recognised the need to address the disparities faced by its Disabled residents after survey results showed suboptimal experiences for them when accessing council services.
Requirements: Researching and reporting on the lived experiences of Disabled residents.
Our solution: Ethnography, involving the widest possible group of respondents and collating their responses as possible solutions to the issues they face.
Scaling a start-up Equity, Diversity and Inclusion (EDI) charity set on improving mental health
Client: The Colour Factor is a brand new, non-profit organisation with lots of ideas and plans to reshape the support and landscape of mental health for racialised communities. A strong focus on bringing equity, diversity and inclusion practices and anti-racism into mental health offers.
With a growing need and demand for support — and the growing spotlight on racial equity, decolonisation, and discrimination — the leadership team knew they needed help to plan, prioritise, and create a realistic, but challenging plan that looked beyond their current month-to-month view.
Requirements: Funding, direction setting, outcomes and impact.
Our solution: Grant support, Strategic planning, Evaluation.
Developing a peer programme for women affected by sexual exploitation
Client: Ruhama works with women who are actively involved in prostitution, are seeking to exit (leave) prostitution, are victims of sex trafficking, and/or have a past experience of prostitution/sex trafficking.
Requirements: A peer support recruitment, and training programme for their volunteers with lived experience, leading to a programme to leverage and augment their existing programme offers.
Our solution: A co-designed peer support training programme ready for accreditation.
Impact evaluation: Uncovering the charity’s impact of the previous 5 years
Client: The Magpie Project is a small charity in East London supporting mothers and children in temporary or insecure housing and who have no recourse to public funds (NRPF).
Requirements: To uncover and evaluate the impact the charity had achieved over the past 5 years, as well as support with developing simple but effective outcome measurement tools to track their impact going forward.
Our solution: A co-developed impact evaluation with accessible visual reporting that service users, funders, and the wider community could understand.
Introducing and integrating Peer Support into a health system
Client: Alberta Health Service is the largest health provider in Canada. Providing services to residents of Alberta. AHS is a public health provider (NHS Equivalent) employing more than 100,000 employees in 843 clinics with a budget of $15 Billion per annum. We worked with 15 mental health, addiction and public health teams.
Requirements: Evaluation, evidence gathering and impact identification, knowledge mobilisation, return on investment, and project scaling.
Our solution: Grant support, Strategic planning, Evaluation.
Peer-led research into the effects of Cannabis on mental health
Client: MHCC is a national, and Canada’s largest, mental health charity focused on providing accessible training programs that support mental health in communities and workplaces and lead research and program initiatives that emphasise people-centred values like lived and living experience.
Requirements: To carry out a community-based research project that examined the relationship between the use of Cannabis and its impact on mental health in areas identified as a gap in previous research and current understanding.
Our solution: A peer-led participatory action research project to uncover deep insights into the effects of cannabis on mental health for marginalised groups and capacity-building for the communities they reside in.
Improving mental health in a multi-site, national high street bank
Client: ATB (Alberta Treasury Branches) is a mid-sized high street banking organisation, with over 5,000 employees serving 243 communities.
An organisation with a strong commitment to supporting their employees mental health, but struggling to engage at a proactive level. This was further exacerbated by a huge geographical footprint, making it more difficult to engage at an organisational level rather than a team-by-team and individual approach.
Requirements: Mental health and wellbeing intervention for the workplace.
Our solution: Virtual wellbeing campaign.